As she shared her worries, I realized a unique and delicate opportunity had presented itself. To encourage this 20-something woman to be motivated, not overwhelmed, by her fears.
Kirkjufellsfoss (“Church Mountain Falls”), Iceland
The person on the other end of the phone went strangely silent.
“Are you still there?” I asked.
Moments before, the young woman bubbled with enthusiasm at doing a 12-day tour. Her disheartened reply showed the swift evaporation of her eagerness.
What went wrong?
For over 30 minutes I had explained the details and answered her questions about Icelandair Holidays’ summertime circle trip around the land of fire and ice. Starting in the capitol city of Reykjavik highlights included horseback riding, hiking near waterfalls and whale watching.
Her abrupt reluctance was odd. I asked what else she might be curious about? Could I help in another way?
“I’m really heavy,” she responded so quietly, I asked her to repeat it. “I am 5’3” and weigh over 200 pounds.”
Suddenly, everything became painfully clear.
With my own figure described as more Rubenesque than Twiggy-like, I recognized the symptoms of deep-seated fear about personal body image. Its ill-directed shame had dominated my younger years. My jiggly thighs, double chin or others’ cruel remarks had kept me from dancing joyously, left conversations not started and journeys never taken.
“Where are you most uncomfortable?” I asked.
“Everywhere,” she said with a sigh. “I’ve also never traveled overseas or alone, before.”
As she shared her worries, I realized a unique and delicate opportunity had presented itself. To encourage this 20-something woman to be motivated, not overwhelmed, by her fears.
Upon hearing how an aircraft’s seat belt extensions would easily accommodate her and the discretion with which the crew handed them out, she verbally relaxed slightly.
Her comfort level grew when assured ground floor rooms were available in lodgings without elevators. Tee-shirts and shorts, not form-revealing swimsuits, could be worn in the famed Blue Lagoon’s thermal waters. Other concerns would be tactfully addressed after I gladly called the tour operator.
Then she remembered the day trip atop Icelandic horses.
“Oh, I’ll squish them.”
Her anxiety eased with a reminder the pony-sized equines originally carried much fuller-figured Vikings, often clad in heavy chain mail, across Iceland.
Keenness restored, she decided to book the tour.
“Am I really doing this?” she asked incredulously.
“I haven’t entered your credit card number yet. Take time to think about it, if you need to.”
Her determined response showed positive change had already begun.
“No, I’ll just talk myself out of going. I am tired of being afraid. Book it.”
Joyous gratitude radiated through her conversation.
Three months went by, she called me to confirm her departure flight. While still nervous, her sense of adventure proved stronger. Post tour, she called again.
Joyous gratitude radiated through her conversation. The trip had proven hugely successful. New friends were made along with lasting memories as long-held concerns were overcome. She wanted to book the multi-day horse trek for the following summer.
Her new-found confidence proved fears truly can be opportunities. She faced some, admitted them and then committed, regardless of her worries, to conquering them.
A transformation was her reward.
Linda J. Bottjer (LJ) is an author, freelance writer, Reiki master/teacher and owner of a Northern California ghost tour company that weaves the fascinating Gold Rush history with some 19th-century haunted lore. Her work has appeared with CBS News, the New York Times Regional Newspaper Group, Travel & Leisure and Healing Quest – a nationally syndicated PBS series. She has been published in Chicken Soup for the Soul: Volunteering and Giving Back and written the highly-rated Gold Rush Ghosts of Placerville, Coloma and Georgetown. You can connect with LJ at Words4Sail on Facebook.
We invite you to share a story about yourself or another person, reflecting on the question: “How has gratefulness shifted a moment, an experience, or a lifetime?” 
LJ,
Courage takes many forms. Sounds like you are a person filled with compassion to have walked through her fears with her. We all need that help during our lives….glad you were the one she had on the other end of that phone line.
Thank you for sharing this story of true courage and compassion.
Thank you, Mary Pat.
The fact that I was the one who answered her call in that long queue of potential passengers always amazed me.
This incident proved one must always be open to moments of serendipity.